Export Disconnected Mailbox to PST: Complete Solution

Samuel Adams | May 20th, 2020 | Exchange Server, PST

When the mailbox is in the disconnected or offline state, the disabled / deleted and soft-deleted mailboxes are retained in the mailbox database until its mailbox deleted retention period expires i.e. 30 days. When the retention period gets over then disconnected mailbox is purged (permanently deleted) and it can’t be recovered. That’s why it is very important to export disconnected mailbox to PST file format.

It could be a disaster if the organization’s Exchange Server disconnected mailbox gets permanently deleted. They will lose everything that their mailbox items contain such as emails, contacts, calendars, tasks, journals, notes, and the data loss is permanent.

What To Do Now?

In this case, there is no manual solution given to restore disconnected mailbox when it gets purged. But, you can export disabled mailbox to PST with the help of automated utility and then you can access your purged mailbox. Just read this blog and by the end of it, you will find the solution.

Here is a rough overview of what Disconnected Mailbox is:

It’s a Mailbox that isn’t linked with the Active Directory user account in Microsoft Exchange Server. The Exchange contains two types of disconnected mailboxes i.e. Disabled Mailboxes and Soft Deleted Mailboxes.

Automated Solution to Export Disconnected Mailbox to PST

The SysTools EDB Converter software helps users to access permanently deleted (purged) disconnected mailbox when user export their deleted mailbox to Outlook Data File (PST).

This software provides Advance Scan Option to recover highly corrupted or purged mailboxes. The users also convert their offline mailbox into PDF / HTML / MSG / MBOX / EML file format.

Note: This software is capable to export disconnected mailbox to PST Exchange 2010 / 2013 / 2016

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Features of Automated Software

  1. Recover permanently deleted mailbox items: Mails, Contacts, Calendar, Notes, Journals, and Tasks
  2. Recover private.edb or public.edb Mailbox
  3. User can selectively check or uncheck the Mailbox
  4. User can create Individual PST for each Mailbox
  5. Maintain the actual folder structure and data integrity
  6. Users can extract data from Unmounted or offline .edb file from Exchange
  7. Remove email encryption (SMIME/OpenPGP) from Exchange Mailboxes
  8. Quick and Advance Scan option to recover corrupted Exchange database file
  9. The software support both Exchange Database File and Streaming Media File
  10. It is compatible with all version of Exchange, Windows OS, and Outlook

Step by Step procedure to Export Disconnected Mailbox to PST

So many users want to know how to export offline mailbox to the personal storage table file. The following steps show how to do it:

Step 1: Download >> Install >> Run the software

download the software

Step 2: Click on Add File >> Load EDB File

click on add file

Note: Users can choose the Advance Scan option to recover their purged (permanently deleted) Mailbox. This option also recover highly corrupted Exchange database file

select advance scan option

Step 3: Preview Loaded EDB File in the Folder List >> Click on Export

preview edb file

Step 4: Select Exchange Database Disconnected Mailbox >> Choose PST >> Click on Export Button to export disabled mailbox

click on export

Why Choose Automated Software rather than Third-Party Tool?

This software recover permanently deleted (purged) mailbox which is deleted after the 30 days retention period. It also recovers the corrupted Exchange Database file.

The tool auto-detect the Microsoft Outlook, it’s component, and weather its profile is configured or not.

The software generates the resultant Outlook Data File in Unicode PST. It provides high data conversion speed and proper error handling mechanism.

During exporting the file the tool shows the process in percentage. It also provides the export report in CSV file format.

Where the user can see the success and fail count of the exported disconnected mailbox.

Bringing It All Together

This write-up provides the complete information to export disconnected mailbox to PST file with any data loss. There is no manual solution for this, so it is recommended to use the professional solution provided here. The software also recovers purged mailboxes and allow the user to export disabled mailbox to PST Exchange 2010 / 2013 / 2016 versions.