Your Mac Outlook Not Showing Emails in the Interface? Try Fixing it Here

Jaspreet Singh Devgan | October 15th, 2020 | Mac Outlook

Outlook for Mac is a great email application to use, but it can cause problems when used by many users. The most common problem faced by users is that Outlook for Mac keeps crashing at startup. In this article, let’s look at the simple solutions to fix Mac Outlook not showing emails.

Is Your Outlook Not Showing Emails? You Can Try Below Fixes

Solution 1: Keep Mac Outlook and Mac OS Up to Date

You can implement the following steps to update Mac OS:

1. Go to System Preferences and then click on the Software Update option.

If you’re using Mac OS High Sierra or earlier, you’ll need to go to the App Store to update your Mac OS version.

The following steps will help you to update Mac Outlook:

1. You can update your application by opening Microsoft Applications >> Help >> Check for Updates. The automatic update feature then checks for updates and if updates are available, click the Update button.

2. Updating Mac Outlook removes many other error messages. It also helps improve performance and update functionality.

Solution 2: Deactivate Additional Add-ins in Outlook for Mac

The reason Mac Outlook not showing emails might be because of some add-ins may be causing the problem. In these cases, we recommend that you disable or uninstall these add-ons before trying to open the application. You also need to make sure that all these add-ons are updated with the latest version.

Many users have tried and succeeded with this solution. The application runs normally without displaying any error messages.

Solution 3: Fix Damaged Profile Issues

If you’re still having trouble with Mac Outlook, try the following steps to help you determine if there’s a problem with your configured profile. To do this, use the Outlook Profile Manager application to create a new profile. Then make the latter profile as the default profile and start Microsoft Outlook. If it’s running smoothly, and showing all the emails, then it’s an old profile because of which Mac Outlook is not showing emails.

The old profile may be corrupted, and Mac Outlook may not be able to access the content of the profile. It can cause serious problems and you won’t be able to open Outlook until your profile is changed, and your data is healthy. Therefore, to fix the corruption issue, it is recommended to use a third-party tool i.e. Mac Outlook Database Repair Tool, and export all the data in a proper way.

This software is compatible with Mac OS 10.15, 10.14, 10.13 to 10.8 versions. It is very easy to use and helps you to rebuild Mac Outlook 2011 identity along with Outlook 2019, 2016 for Mac. Even novice users who are not technically strong and have trouble applying the manual method can run this application.

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How to Run this Tool if Mac Outlook Not Showing Emails on your System

Step 1: Run this utility on your system and select the version of Outlook you are running.

Step 2: Choose the output format to save data.

Step 3: You can choose the destination path to your liking using advanced settings.

Step 4: After that, click on Export button to start the recovery process.

Step 5: When the whole process is completed, you will see a completion message.


The above article shows four different ways to prevent Outlook from running if Mac Outlook not showing emails. There are many possible causes that can cause this problem. Therefore, it is advisable to try the above solutions to see which one works. If your Outlook database is corrupted and inaccessible, we will also discuss third-party software.